Framewise Health

Patient education is a large, recurring workflow in U.S. healthcare. The CDC counts 1.0 billion physician-office visits and 155.4 million emergency-department visits, while the American Hospital Association lists 35.7 million annual hospital admissions across U.S. hospitals. Each encounter can create instructions that patients are expected to remember and follow at home.

The commercial opportunity sits between digital records and patient understanding. Health records are now widely digitized, with HealthIT.gov reporting that more than 99% of non-federal acute care hospitals and 91% of office-based physicians had adopted certified EHRs in 2024. The gap is turning that clinical data into clear, personalized guidance patients can actually use.

Current patient education leaves a clear usability gap. Patients often receive written notes, portal messages, discharge packets, or verbal instructions at moments of stress. A review in Patient Education and Counseling found that 40–80% of medical information may be forgotten immediately, which weakens adherence and creates avoidable follow-up burden.

The problem is especially acute around discharge. AHRQ notes that patients with clear understanding of post-discharge instructions are 30% less likely to be readmitted or visit the emergency department. That makes comprehension commercially relevant for hospitals, value-based care groups, and risk-bearing providers.

Existing formats are useful but incomplete. A systematic review of emergency-department discharge instructions found average correct recall of 47% for verbal instructions, 58% for written instructions, and 67% for video instructions. Video improves recall, but most patient education videos remain generic and disconnected from the patient's own record.

The macro trend supports Framewise Health's approach. U.S. healthcare already has the digital infrastructure, with broad EHR adoption and growing patient portal access. HealthIT.gov reported that 77% of individuals were offered online access to their medical records in 2024, and 65% accessed them at least once. This creates room for a startup that can sit on top of existing records and convert clinical information into personalized, patient-friendly video. The wedge is commercially attractive because it targets a repeated provider workflow, uses data that already exists, and connects to measurable outcomes such as comprehension, adherence, readmissions, and patient experience.

Framewise Health is building an AI-native patient engagement product that turns medical records into personalized education videos. The company is aimed at hospitals, specialty clinics, and pharma teams that need clearer patient communication around onboarding, adherence, and recovery. Its core gap is the mismatch between complex clinical instructions and what patients can understand, remember, and apply at home.

The company is still at a very early pre-seed product stage, but it has moved beyond concept with a public product, Y Combinator Spring 2026 backing, and a defined workflow around EHR data, clinician review, multilingual video generation, and SMS delivery. Its website also presents the product as FHIR-native, HIPAA-compliant, SOC 2 compliant, and built with a signed AWS BAA.