Building AI-assisted care routing for non-urgent emergency-service calls
Emergency medical call centers handle routine care requests alongside life-threatening cases. Collecting patient histories and finding suitable care takes scarce clinical time, increasing queues while teams must remain available for emergencies that need an immediate response.
Candide Santé is developing an AI assistant for non-urgent calls to emergency medical services. It prepares care-routing proposals for physician approval, helping clinical teams focus on decisions while patients receive guidance on where to seek care.
What stands out about Candide Santé
Co-founder Jean-Paul Lorendeau previously co-founded and managed the CMSI immediate-care centres in Bordeaux and Saint-Aubin-de-Médoc.
Co-founders Jean-Paul Lorendeau and Mathieu Latour Botelho trained as an emergency physician and a state-qualified nurse, respectively.
Co-founder Nicolas Gavoille worked as a Périgueux hospital physician from 2021 and led emergency preparedness from October 2023.
Co-founder Mathieu Latour Botelho founded Calipsso in July 2023 and has a background in nursing and digital communication.
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